Contact us
We are ready to help.
Current customers, please note: to receive contract specific information via email, you must Login and use the Contact form.
Assistive technology (screen readers or keyboard access) assistance
Customer service
View frequently asked questions.
Log into augustarfinancial.com to get servicing forms.
Hours: 8:30 a.m. to 5 p.m. EST (Monday – Friday)
lifecs@augustarfinancial.com
(In order to receive contract specific information, please log into augustarfinancial.com and use the contact form.)
Phone: 800.366.6654
P.O. Box 237, Cincinnati, OH 45201-0237
Access Annuity forms or frequently asked questions
Hours: 8:30 a.m. to 5 p.m. EST (Monday – Friday)
(In order to receive contract specific information, please log into augustarfinancial.com and use the contact form.)
Phone: 888.925.6446
P.O. Box 5308, Cincinnati, OH 45201-5308
Hours: 8 a.m. to 5 p.m. EST (Monday – Friday)
rps@augustarfinancial.com
Phone: 877.777.1112
P.O. Box 5358, Cincinnati, OH 45201-5358
Need a financial professional?
To find a representative in your area, please email SalesSupport@augustarfinancial.com and include your contact information, location and type of product that you are interested in. For help purchasing an annuity, please contact AnnuitySales@augustarfinancial.com. We will share a representative in your area that can assist you.
Claims
DisabilityClaims@augustarfinancial.com
Phone: 844.290.1790
Fax: 513.794.4521
AuguStar Financial, P.O. Box 237, Cincinnati, OH 45201-0237
AnnuityClaims@augustarfinancial.com
Phone: 888.925.6446
Fax: 513.794.4730
AuguStar Financial, P.O. Box 5308, Cincinnati, OH 45201-0237
Visit our Claims section to report a claim.
Corporate address
Corporate headquarters:
AuguStar Financial
One Financial Way
Cincinnati, OH 45242
Phone: 513.794.6100
Latin America Operations (ON Foreign Holdings, LLC)
550 W. Cypress Creek Road, Suite 370
Ft. Lauderdale, FL 33309
Phone: 954.958.7220
